Support E-mail

You can contact support directly by sending an e-mail to support@appligent.com.
Support e-mails are answered within one business day during the normal business hours listed below.

Support Telephone & Fax

Telephone +1 610 284 4006  |  Fax +1 610 284 4233

To better serve you, please call us during our normal business hours, Monday – Friday, 8:00 am – 4:00 pm U.S. EST/EDT. A member of our friendly, knowledgeable support staff will reply as soon as possible, generally within one business day.

Facilities

Headquarters Office

22 East Baltimore Avenue, Lansdowne, PA 19050 U.S.A.

Phone (610) 284-4006  |  Fax (610) 284-4233

Report website problems

If you encounter any problems while browsing our websites, such as broken links, 404 errors, etc., please report them by sending a message to webadmin@appligent.com.

Appligent Document Solutions has a simple objective; to provide enterprise-class software, services and support to organizations implementing PDF technology.

Our software ranges from desktop applications and plug-ins to server applications for high-volume, automated management of PDF workflows. Our products and services are used in thousands of different settings, from banking to the military, from publishing to food-processing.

Appligent was founded in 1988 as a company doing custom software applications. We have focused on PDF software development since PDF became available to developers in 1993.  We’ve  led the PDF space with key innovations in redaction, document security, form-flattening and other areas. Appligent was first-to-market with PDF redaction, Bates numbering, server based forms-processing, form flattening and more.  Our software is highly scalable and provides extremely fast performance on the leading OS platforms.

Our Services are focused on the efficient use of PDF and range from remediation of PDF files for Accessibility and Section 508 compliance to PDF forms development and custom software development. In addition to our commercial software, Appligent continues to develop custom plug-ins for Adobe Acrobat for customers as well as develop custom applications and products. We can also provide training for in-house developers on using the Acrobat SDK. For a complete overview of our Services, please see the Services tab on our website.

Appligent Inc. employs a wide range of talented individuals in development, services and support roles.

Virginia Gavin is President & COO. Virginia has more than 30 years of management experience in healthcare and technology. She has been an integral part of the company since 1991 and is responsible for overall company management as well as Sales.  Virginia is actively involved in local non-profit organizations.  She is the President of the Lansdowne Economic Development Corporation and a Board member of the Lansdowne Symphony Orchestra.

Mark Gavin is Chief Technology Officer and software architect. His experience with PDF dates to 1993, the year PDF was introduced. Mark invented PDF redaction in 1997 and is also the creator of several other first-ever PDF applications, including Appligent’s SecurSign and FDFMerge, EMC’s Documentum IRM for PDF, and Liquent’s CoreDossier. Mark leads Appligent’s development team and is active in the AIIM ISO Standards committees for PDF Reference (ISO 32000), PDF Archive (PDF/A) and PDF Universal Accessibility (ISO/DIS 14289:1 (PDF/UA)).

Mr. Gavin maintains a PDF related blog on the Appligent Labs web site.  Learn more about Mark Gavin

Kenneth Salter has been a Senior Software Engineer for Appligent for seven years.  At Appligent, Dr. Salter has contributed to the engineering and programming of its software application products, focusing on information redaction technologies and on infrastructure common to many products. Before joining Appligent, Dr. Salter spent more than twenty years developing system software for Unisys Corporation.

Dr. Salter received engineering degrees from Lehigh University and a Ph.D. in computer science from the University of Pennsylvania.  He is a Life Member of the Institute of Electrical and Electronic Engineers, a member of Eta Kappa Nu, and a Silver Life Master of the American Contract Bridge League.  Dr. Salter resides in Pennsylvania with his wife, Mary, and their hibiscus plants, Lucy and Ethel.

Learn more about Kenneth Salter

Robert Meyer is a Software Engineer with 35 years of experience in cross platform programming  from VAX/VMS to Windows, UNIX and Macintosh. Bob has worked in a number of roles, including managerial, consulting and support. When not programming, he can be found playing rock & roll standards in local music venues.

Jeanne Petty has been working in PDF related services for 15 years with both Document Solutions Inc. and Appligent Inc.  Starting in the early days with Adobe Capture, her initial work with PDF was primarily focused on document imaging, OCR and the attempt to move from paper to electronic documents. Today most of our clients are starting with existing PDFs and her services work focuses on creating fillable forms, the use of JavaScript to automate workflows using PDF as well as assisting our clients in integrating Appligent server software into their PDF based solutions.

Jeanne has worked closely with professionals in the legal, publishing and food safety industries as well as government agencies and a variety of small businesses to assist them in leveraging the power of PDF.  She primarily acts as a project manager, but is involved with our services clients from the early stages of developing a solution, throughout the execution of that solution and provides ongoing technical support.